Sterix DocsCommands Directory
Tickets
Use these commands to build ticket panels, handle support flow, and manage ticket operations at scale.
Command syntax
<value>is required.[value]is optional.- Premium-only commands are marked in the description.
Best for
- Support workflows
- Staff assignment
- Ticket reporting
Includes
- Panel setup
- User and staff actions
- Exports, logs, and bulk tools
Setup & Configuration
- •
ticket— Show all ticket-related commands and the help menu. - •
ticket setup— Start advanced ticket panel setup with buttons or dropdown. - •
ticket config— Edit and manage existing ticket panels. - •
ticket config advanced— Easy ticket configuration with buttons and modals - Premium feature. - •
ticket refresh— Check and fix ticket panel status. - •
ticket resetdata— Reset all ticket data for the guild or a specific panel.
Ticket Management
- •
ticket close— Close the current ticket. - •
ticket delete— Delete the current ticket immediately. - •
ticket archive— Archive a closed ticket channel. - •
ticket cleanup— Clean up old closed ticket channels. - •
ticket move— Move ticket to a different category. - •
ticket rename— Rename the current ticket channel.
Users & Staff
- •
ticket adduser— Add a user to this ticket channel. - •
ticket removeuser— Remove a user from this ticket channel. - •
ticket assign— Assign a staff member to this ticket.
Utilities & Reporting
- •
ticket info— Show detailed ticket information. - •
ticket search— Search tickets by ID or user mention/ID. - •
ticket transcript— Generate and send ticket transcript. - •
ticket export— Export ticket data to CSV. - •
ticket stats— Show comprehensive ticket statistics.
Priority, Notes & Quick Responses
- •
ticket priority— Set priority level for a ticket. - •
ticket note— Add a private note to the ticket. - •
ticket quickresponse— Manage quick responses for tickets. - •
ticket quickresponse add— Add a quick response. - •
ticket quickresponse remove— Remove a quick response.
Logging & Notifications
- •
ticket logchannel— Set the channel where ticket logs are posted. - •
ticket notify— Set up ticket notification settings.
Blacklist & Mass Actions
- •
ticket blacklist— Manage ticket blacklist. - •
ticket blacklist add— Add a user to ticket blacklist. - •
ticket blacklist remove— Remove a user from ticket blacklist. - •
ticket blacklist list— List all blacklisted users. - •
ticket mass— Mass ticket management commands. - •
ticket mass close— Close all open tickets. - •
ticket mass notify— Send a message to all open tickets.
Use premium-only ticket features only if your plan includes them.
Need a different category? Return to Overview.
