Sterix DocsCommands Directory

Tickets

Use these commands to build ticket panels, handle support flow, and manage ticket operations at scale.

Command syntax
    • <value> is required.
    • [value] is optional.
    • Premium-only commands are marked in the description.

Best for

    • Support workflows
    • Staff assignment
    • Ticket reporting

Includes

    • Panel setup
    • User and staff actions
    • Exports, logs, and bulk tools

Setup & Configuration

  • ticket — Show all ticket-related commands and the help menu.
  • ticket setup — Start advanced ticket panel setup with buttons or dropdown.
  • ticket config — Edit and manage existing ticket panels.
  • ticket config advanced — Easy ticket configuration with buttons and modals - Premium feature.
  • ticket refresh — Check and fix ticket panel status.
  • ticket resetdata — Reset all ticket data for the guild or a specific panel.

Ticket Management

  • ticket close — Close the current ticket.
  • ticket delete — Delete the current ticket immediately.
  • ticket archive — Archive a closed ticket channel.
  • ticket cleanup — Clean up old closed ticket channels.
  • ticket move — Move ticket to a different category.
  • ticket rename — Rename the current ticket channel.

Users & Staff

  • ticket adduser — Add a user to this ticket channel.
  • ticket removeuser — Remove a user from this ticket channel.
  • ticket assign — Assign a staff member to this ticket.

Utilities & Reporting

  • ticket info — Show detailed ticket information.
  • ticket search — Search tickets by ID or user mention/ID.
  • ticket transcript — Generate and send ticket transcript.
  • ticket export — Export ticket data to CSV.
  • ticket stats — Show comprehensive ticket statistics.

Priority, Notes & Quick Responses

  • ticket priority — Set priority level for a ticket.
  • ticket note — Add a private note to the ticket.
  • ticket quickresponse — Manage quick responses for tickets.
  • ticket quickresponse add — Add a quick response.
  • ticket quickresponse remove — Remove a quick response.

Logging & Notifications

  • ticket logchannel — Set the channel where ticket logs are posted.
  • ticket notify — Set up ticket notification settings.

Blacklist & Mass Actions

  • ticket blacklist — Manage ticket blacklist.
  • ticket blacklist add — Add a user to ticket blacklist.
  • ticket blacklist remove — Remove a user from ticket blacklist.
  • ticket blacklist list — List all blacklisted users.
  • ticket mass — Mass ticket management commands.
  • ticket mass close — Close all open tickets.
  • ticket mass notify — Send a message to all open tickets.
Use premium-only ticket features only if your plan includes them.
Need a different category? Return to Overview.